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Yuberg Privacy Policy

Updated August 18, 2025

1. Scope

This Privacy Policy applies to personal information processed by Yuberg (“Yuberg”, “we”, “our”, or “us”) in connection with our websites, services, and offline interactions (together, the “Services”). Yuberg is a digital agency based in Tunisia, operating at yuberg.co.

2. Information We Collect

2.1 Information You Provide

We may collect the following personal information that you provide to us:

  • Contact details. Name, email, phone number, company, job title, billing information, and any data you submit when contacting or engaging us.
  • Project details. Descriptions of projects, requirements, branding preferences, design briefs, and files you upload (documents, assets, mockups).
  • Communications. Messages, emails, support requests, feedback, or recorded calls if you participate in consultations.

2.2 Information Collected Automatically

We may collect personal information automatically when you use our Services:

  • Usage and device data. IP address, browser type, operating system, pages visited, clicks, session duration, and related technical data.
  • Cookies and tracking. Cookies, local storage, and similar technologies used for analytics, security, performance, and site functionality.

2.3 Information from Third Parties

We may obtain information about you from other sources, including through third-party services and organizations:

  • Integrated tools. If you link external accounts (for example Google, Stripe, or Figma), we collect the profile data you authorize.
  • Public sources. Business information or company details from public registries to verify credentials.

3. How We Use Information

We use personal information for a variety of business purposes, including to provide and improve our Services, operate our business, and communicate with you. Examples include:

  • Deliver services. Design and develop websites, prototypes, and branding projects, provide hosting support, and manage client deliverables.
  • Communicate. Respond to inquiries, provide updates, send proposals and invoices, and notify you about policy or service changes.
  • Improve services. Run tests, analyze performance, and enhance features and user experience.
  • Marketing. Send newsletters and service updates if you have opted in. You can withdraw consent at any time.

4. How We Share Information

We may share personal information in the following ways:

  • Service providers. Hosting providers, analytics services, payment processors, or email platforms, under confidentiality and security obligations.
  • Business partners. Contractors or specialists working with us to deliver a project, subject to appropriate safeguards.
  • Legal and safety requirements. When required by law or to protect rights, property, or safety.
  • Business transfers. In case of a merger, acquisition, or sale, subject to continued protection under this policy.

5. Your Rights

Depending on your location, you may have the right to:

  • Access & Correction. You can request a copy of the personal data we hold about you or ask us to correct inaccuracies.
  • Deletion. Request deletion of your data, subject to legal obligations.
  • Opt-Out. You can unsubscribe from marketing emails at any time via the link in our messages or by contacting us.
  • Cookie Controls. Manage or disable cookies through your browser settings.
  • Other Rights. Where applicable, request data portability or restrict processing, or lodge a complaint with a data protection authority.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you also have rights under the GDPR.

6. Data Retention

We keep personal data only as long as needed for the purposes described here or as required by law. When data is no longer necessary, we securely delete or anonymize it.

7. Security

We apply technical and organizational measures such as encryption, secure servers, and access controls to protect your information. No system is completely secure, but if a data breach occurs, we will notify affected individuals and authorities as required.

8. International Transfers

Your information may be stored or processed outside your country of residence. Where data is transferred internationally, we rely on legal mechanisms such as contractual clauses to ensure equivalent protection.

9. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, contact us so we can remove it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised date will be posted at the top of this page, and if changes are significant, we will provide clear notice (for example, on our homepage or by email if relevant).

11. Contact Us

If you have any questions, requests, or concerns about this policy or your personal data, you can reach us at privacy@yuberg.co

We will respond promptly and in line with applicable law.