Frequently Asked Questions (FAQs)
Find clear answers about Yuberg’s branding, web development, e-commerce, SEO, performance, pricing, timelines, hosting, and support.
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1. About
What is Yuberg?
Yuberg is a modern digital agency in Tunisia specializing in Branding, Web Development, and Digital Marketing. We combine strategy + execution, ship fast with clean code and strong design systems, and report on measurable outcomes (traffic, leads, revenue). Our mantra: We build, you rule.
Was this helpful?Which industries do you work with?
We work with SMEs/SMBs, startups, and growing brands in Tunisia and abroad. Typical sectors include telecom, interior design & architecture, real estate, restaurants, cafés & fast food, retail & marketplaces, fashion & apparel, cosmetics & beauty, FMCG & food/beverage, education & training, clinics & healthcare, SaaS/tech & fintech, tourism & hospitality, events, logistics, and crafts/artisans. If your goal is to launch, rebrand, or scale online, we’re a fit.
Was this helpful?Do you work only with Tunisian clients?
No. Although we’re based in Tunisia, we serve clients locally and internationally across MENA, Europe, and the US. We deliver multilingual websites and content in English, French, and Arabic (RTL) with proper locale routing, hreflang, and structured data. We also support multiple currencies (TND, EUR, USD, etc.), time-zone friendly communication, and remote collaboration (clear timelines, shared boards, and recorded reviews).
Was this helpful?What services can I hire Yuberg for?
Yuberg helps SMEs, startups, and growing brands with end to end brand strategy and identity, web design and development, multilingual sites in English French Arabic with RTL, e commerce, SEO technical and on page and local in Tunisia, performance optimization for Core Web Vitals, content and design including copy visuals product photos and packaging, and marketing for social ads and email with GA4 GTM and tracking. Need this mix of branding, web, SEO, and marketing for your business in Tunisia or abroad? Start a Project to get a scoped plan and timeline.
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2. Services
What’s included in a brand identity package?
A Yuberg brand identity package includes discovery, brand strategy (positioning, naming, messaging), a scalable logo system, color palette and typography, usage rules, key assets for social media and stationery, and a polished brand guidelines PDF. Optional add-ons: packaging design, iconography, motion assets, branded templates, and launch collaterals adjusted for Tunisia and export markets so your branding looks consistent on menus, storefronts, packaging, websites, and ads.
Was this helpful?What types of websites do you build?
We build high performance marketing websites, multi language corporate websites, e commerce websites whether headless or storefront, and conversion focused landing pages. Our stack uses Next.js 15, TypeScript, Tailwind CSS 4, and modern CMS options, with clean code, accessibility, analytics, and SEO ready architecture for Tunisia and international markets.
Was this helpful?Can you handle Arabic (RTL) and multi-language websites?
Yes. We implement Arabic (RTL), French, and English with proper locale routing, translation files, and SEO best practices (hreflang, localized meta, structured data). Accessibility and layout are verified for RTL.
Was this helpful?Do you offer SEO services beyond on-page basics?
Yes. We provide full SEO beyond on page basics including technical SEO such as Core Web Vitals, crawl and indexing, sitemaps and robots rules, structured data with JSON LD, multilingual hreflang for English French Arabic, and analytics with GA4 GTM and Search Console. We also handle local SEO in Tunisia through Google Business Profile, on page content architecture and internal linking, editorial calendars and keyword research for Tunisia and international markets, ethical link earning and digital PR, and migration or recovery after site rebuilds.
Was this helpful?Can you redesign my existing site without rebuilding everything?
Yes. Yuberg can refresh your site without a full rebuild by auditing IA, UX, accessibility, speed and Core Web Vitals, then shipping targeted component updates while preserving URLs, metadata, schema, internal links and tracking to protect SEO and uptime. If legacy tech blocks changes, we propose a phased rebuild with safe migrations and redirects.
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3. Process and Timeline
How does your project process work?
Our process is clear and fast. We start with discovery and goals, confirm scope and quote, shape UX and content, build a consistent design system, develop and QA, set up SEO, analytics and tracking, launch with training for your team, then provide ongoing support and optimization.
Was this helpful?How long does a typical project take?
Timelines are realistic and depend on scope, approvals, and content readiness. Brand identity projects usually take 2 to 4 weeks. Marketing websites take 4 to 8 weeks. E commerce or multi language websites take 6 to 12 weeks or more for complex features.
Was this helpful?How do you manage feedback and revisions?
We run clear revision rounds in each phase with annotated links and centralized comments so feedback is fast and traceable. Design, UX, copy, and development updates are batched on a schedule to keep momentum. If a request goes beyond the agreed scope we confirm a change order first so delivery, budget, and SEO are protected with no surprises.
Was this helpful?What do you need from us to start?
To kick off smoothly we need your business goals, target audiences, examples you like, existing content or product catalog, brand assets and constraints such as logo files, colors and fonts, and secure access to tools like domain registrar, hosting, CMS, email and analytics. We also ask for key pages and features so we can map the sitemap and timeline. You will receive a simple kickoff checklist and a Start a Project form to share everything in one place.
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4. Pricing, Contracts and Payments
How do you price projects?
Yuberg prices work with clear fixed scope quotes for branding and web projects and monthly retainers for growth and maintenance. We map goals and deliverables, estimate effort, list what is included, and note assumptions so nothing is ambiguous. Quotes can be phased to match budget and timelines, and retainers include a monthly plan with tasks, reporting, and SLAs. Currency is usually TND with options in EUR or USD for international clients.
Was this helpful?What payment methods and schedule do you accept?
We accept bank transfer and secure online payment links by card, with options in TND, EUR, or USD for international clients. A typical schedule is 40 percent deposit to start, 40 percent at the mid point, and 20 percent before launch. Retainers are billed monthly with an invoice and receipt each cycle. We issue compliant Tunisian invoices and can include company details and VAT information when applicable.
Was this helpful?Do you offer budget-friendly options for startups?
Yes. Yuberg offers budget friendly options for startups with phased scopes, starter brand kits, and launch then iterate website plans. We focus first on ROI drivers like core pages, lead capture forms, local SEO basics for Tunisia, and fast performance, then add features such as blog, e commerce, and marketing automation as you grow.
Was this helpful?What happens if we need extra work mid-project?
If extra work appears mid project we flag it early, review options with you, and share a clear estimate for budget and timeline. Approved changes are added through a simple change order so delivery, cost, and SEO remain protected with no surprises.
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5. Technology, Hosting and Security
Which technologies do you use for websites?
We build on a modern stack using Next.js 15, TypeScript, Tailwind CSS 4, MongoDB when needed, and flexible CMS options whether headless or traditional. Yuberg also integrates GA4, Google Tag Manager, Microsoft Clarity, reliable email services, and automation tools, with clean code, accessibility, performance tuning, and SEO ready architecture.
Was this helpful?Where will our site be hosted?
We recommend reliable global CDNs with excellent uptime and fast edge delivery. Hosting choice depends on stack, data needs, and budget. We configure SSL, caching, image optimization, and backups.
Was this helpful?How do you handle security and updates?
We apply best practices: dependency audits, environment variables, role-based access, serverless functions when appropriate, and regular updates on maintenance plans. Security is part of our QA checklist.
Was this helpful?Can you migrate domain, email, and DNS for us?
Yes. We map DNS records, set up subdomains, and coordinate domain/email providers. We plan cutover windows to avoid downtime and protect SEO signals.
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6. SEO, Analytics and Performance
How do you ensure our site ranks well on Google?
Yuberg improves Google rankings by building fast mobile first pages with clean architecture, Core Web Vitals in check, semantic HTML, and structured data using JSON LD and hreflang for English French Arabic. We optimize internal linking, headings, and media, set accurate titles and meta, keep clean URLs with XML sitemaps and robots rules, and run local SEO for Tunisia through Google Business Profile. We plan content hubs and topic clusters by intent, earn high quality links through useful content and PR, and track everything in GA4 and Search Console for continuous improvements.
Was this helpful?Will you set up analytics and tracking?
Yes. Yuberg sets up GA4 and GTM by default in the build scope with core events like form submits and key button clicks, essential conversions, and a simple dashboard. For deeper tracking such as revenue and ROAS, multi touch attribution, funnels, server side tagging, and Microsoft Clarity heatmaps and session replays, we include it in a growth plan or scoped add on with clear KPIs and privacy compliant consent settings.
Was this helpful?How do you improve Core Web Vitals?
By controlling JavaScript size, optimizing images and fonts, deferring non-critical scripts, using edge caching, and profiling performance. We ship a Lighthouse/Core Web Vitals report at launch.
Was this helpful?Do you offer an SEO content plan for Tunisia?
Yes. Yuberg delivers an SEO content plan for Tunisia that starts with local keyword research in English French and Arabic, SERP and competitor analysis, and a topical map with clusters aligned to your offers. We produce an editorial calendar and briefs, optimize on page elements and internal links, add FAQs and local intent pages for Tunisian cities, track rankings and conversions in GA4 and Search Console, and iterate monthly based on search intent and results.
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7. Content, Design and E-commerce
Can you help with copywriting and translations?
Yes. Yuberg can handle copywriting and translations for websites, landing pages, product pages, emails, and ads in English and French, and we coordinate Arabic with proper RTL layout. We match your brand voice, optimize titles, meta descriptions, headings, alt text, and internal links, set correct hreflang for English French Arabic, and deliver clear microcopy that improves conversions and SEO.
Was this helpful?Do you provide photography or stock assets?
We can art-direct shoots or curate licensed assets. We prioritize authentic visuals, proper alt text, and compression for speed without losing quality.
Was this helpful?What e-commerce features can you build?
Yuberg builds complete e commerce features including product and catalog management, variants and inventory, secure payments in TND EUR or USD, shipping rules and local carriers, discount codes and promotions, multi language storefronts in English French and Arabic with RTL, customer accounts and emails, and analytics with GA4 and GTM. We design a fast checkout with clear steps, guest checkout, trusted payment methods, and address auto complete to reduce friction and increase conversion.
Was this helpful?How do you handle accessibility?
We follow WCAG-informed patterns: color contrast, keyboard navigation, ARIA roles where needed, focus states, and readable content structure—good for users and SEO.
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8. Post-Launch, Maintenance and Growth
What happens after launch?
After launch we hand over the project and train your team, run performance and SEO checks, fix any issues during a 30 day stabilization period, and share a simple report. Many clients continue with a maintenance or growth retainer for updates, content, new features, and campaigns with clear KPIs.
Was this helpful?Do you offer website maintenance plans?
Yes. Yuberg offers website maintenance plans that include updates to core and dependencies, CMS and plugin care, security checks, uptime monitoring, backups and restore tests, bug fixes, small enhancements, and performance reviews such as Core Web Vitals. You receive a monthly report with traffic, conversions, tasks completed, and next priorities, and plans scale to your needs with optional SLAs.
Was this helpful?How do you measure success?
Yuberg measures success with custom dashboards that track traffic, keyword rankings, form submissions, e commerce revenue, leads and sales by channel, and Core Web Vitals, all connected to GA4, Search Console, and CRM data. We set clear quarterly goals and weekly checkpoints, run experiments to improve conversion rate and cost per lead, and iterate based on what drives the highest ROI in Tunisia and target markets.
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9. Legal, Privacy and Ownership
Who owns the work after we pay?
You do. Upon final payment, you receive rights to approved brand assets, code, and designs (excluding third-party licenses/tools which remain under their own terms).
Was this helpful?How do you handle privacy and compliance?
We follow privacy-by-design practices and document data flows. See our Privacy Policy and Terms of Service for details.
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